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From80US$ /night
Check-in
02Sept2025Select date
Check-out
03Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Portal Hidalgo 8, Av. Palafox Y Mendoza, Puebla, Mexico

Historic Center Location

Voco Royalty Puebla Downtown is in a Spanish Colonial-style building across from Zocalo Square, a 5-minute walk from Puebla Cathedral. The hotel sits within Puebla's UNESCO World Heritage historic center, near restaurants, shops, churches, and banks.

Rooms with City Views

The 45 rooms include 11 junior suites, 15 single rooms, 16 double rooms, and 3 triples. All rooms have free Wi-Fi, satellite TV, air conditioning, soundproof windows, and private bathrooms with showers. Some rooms offer balconies with views of the city.

Local Cuisine Dining

Royalty Restaurant serves Mexican cuisine including mole, pipian, tinga, and chalupas. Hook Black rooftop bar offers international dishes and cocktails with views of Puebla Cathedral. Live marimba plays Friday-Sunday 12-3 PM, mariachi Friday-Saturday 7:30-8:30 PM.

Fitness and Terrace

The hotel features a fitness center with Impulse brand equipment including weights, treadmill, and elliptical trainer, open 8:00 AM-8:00 PM. Guests can access a rooftop terrace and outdoor patio. Continental breakfast is served daily from 8:00 AM.

Services and Accessibility

Services include a 24-hour front desk, dry cleaning, tour assistance, and valet parking (maximum height 1.70 meters). One guest room has roll-in shower accessibility. Hermanos Serdan International Airport is 30 km away. No pets or service animals are allowed.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Room
Max:
2 persons
130 sq. feet 
Bed options:
1 Single bed
Shower
Air conditioning
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Queen Room
Max:
2 persons
130 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Standard Queen Room
Max:
2 persons
130 sq. feet 
Bed options:
1 King-size bed
Shower
Air conditioning
Check Prices
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Puebla3300 ft
Airports
Hermanos Serdan International (PBC) 16.8 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Sun terrace

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Portal Hidalgo 8, Av. Palafox Y Mendoza, Puebla, Mexico
Map view
Portal Hidalgo 8, Av. Palafox Y Mendoza, Puebla, Mexico
Nearby
Park
Zocalo
400 ft
Museum
Museo Amparo
1500 ft
PueblaMexico
Biblioteca Palafoxiana
1100 ft
Church
Church of Santo Domingo
1100 ft
cnr Avs 3 Oriente & 16 de Septiembre
Cathedral of Puebla
1400 ft
PueblaMexico
Alley of the Frogs
1800 ft
Museum
Casa De Los Hermanos Serdan
1200 ft
Av. Juan de Palafox y Mendoza
Templo del Ex-Hospital de San Roque
100 ft
Calle Cinco de Mayo 409
Fundacion Jose Luis Bello y Zetina y Museo
900 ft
Gallery
Museo Poblano de Arte Virreinal
1000 ft
Museum
La Casa Del Mendrugo
1200 ft
Calle 2 Nte 2
Museo Universitario Casa de los Munecos
500 ft
Museum
Museo Jose Luis Bello y Gonzalez
1000 ft
Church
La Compania Templo del Espiritu Santo
1100 ft
Av 14 Oriente 805 Barrio del Alto
Templo de San Francisco
1300 ft
Museum
Museo Regional Casa de Alfenique
1700 ft
Historic Centre of Puebla
200 ft
Mall
Paseo San Francisco
700 ft
Museum
San Pedro Art Museum
1100 ft
Restaurants
Azotea Del Royalty
0 ft
Avenida Don Juan de Palafox y Mendoza 8
El Mural de los Poblanos
1100 ft
Avenida 16 de Septiembre 506 Centro Historico
Nevados Restaurantes
200 ft
Andador Pasaje del H. Ayuntamiento Altos No. 1 Centro Historico
Casa de los Munecos
600 ft
2 Norte No. 2 Inside BUAP's Art Museum
Mi Viejo Pueblito
700 ft
Calle 2 Sur 112
La Porfiriana
500 ft
Avenida Don Juan de Palafox y Mendoza 203 Local - C
Santa Clara Heladeria Cafeteria
500 ft
Calle 2 sur 110 Centro

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 32 reviews
3.5/5 based on 141 reviews
0.9
0.9/10 based on 330 reviews
#62 of 125 hotels in Puebla based on Tripadvisor
Jim
United States, September  2023
8.2/10

I couldn't have asked for a better spot! The hotel's location is unbeatable, right in the heart of the action with a breathtaking view of the Zocalo. The rooms, though a bit noisy with no windows to open, were spacious and perfect for us, even if we didn't need all those beds.

Rooms
8.0
The rooms, overlooking the lively Zocalo, were huge and fit for a king! Yes, it was a bit noisy with no windows to open, but the view made up for it.
Service
9.0
The service was top-notch right from check-in. The staff were incredibly friendly and helpful, even though the room itself might not be a luxury.
Location
9.0
The hotel's location couldn't be better - smack in the center with easy access to all the best spots in town. The slight noise was a small price to pay for being right in the action.
Dining
7.0
The dining experience was pretty good, with a solid menu offering both standard and Mexican fare. It may not be a buffet every day, but the quality was there.
Facilities
The hotel offered essential facilities and services to make my stay comfortable. Nothing too fancy, but everything I needed was there.
Grant
United States, July  2023
7.6/10

Staying at this hotel was a mixed experience. While the room had no windows and a musty smell, the cleanliness and wooden floors were appreciated. The service was friendly and helpful, even though the room was not luxurious. The location was perfect, right on the Zocalo with a view of the cathedral. The dining experience varied from poor to complimentary and excellent.

Rooms
6.0
The room had no windows and a musty smell, but the cleanliness and wooden floors were appreciated.
Service
8.0
The service was friendly and helpful, even though the room was not luxurious.
Location
9.0
The location was perfect, right on the Zocalo with a view of the cathedral.
Dining
7.0
The dining experience ranged from poor to complimentary and excellent.
Facilities
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Check-in
02Sept2025Select date
Check-out
03Sept2025Select date
Rooms and Guests2 Guests, 1 Room